Teresa McMurray - Director
User Services is the interface between the user and the technology. We provide quality training, support, and help that encompasses a complete spectrum of user backgrounds and skill levels. User Services is responsible for operation of the Service Desk, Campus Card Office, Desktop Services, and User Training and Support.
Staff
- Leah Donald - Campus Software Coordinator
Campus Card
- Anna-Marie Nickels - Campus Card Manager
- Lori Whites - Customer Service Rep
Desktop Services
- Ronald Gatewood Jr. - Desktop Services Manager
- Kevin Burchfield - Desktop Support Specialist II
- Ken Cook - Desktop Support Specialist II
- Tony Garcia - Desktop Support Specialist II
- Justin Head - Desktop Support Specialist II
- Caleb Jefferson - Desktop Support Specialist II
- John Craig - Desktop Support Specialist I
- Bill Simmonds - Desktop Support Specialist I
- Andy Smith - Desktop Support Specialist I
- Marilyn Wilson - Desktop Support Specialist I
- Chris Mize - Desktop Support Specialist I
- Stephen Creel - Desktop Support Specialist I
- Bo Morgan - Desktop Support Specialist I
- Marq Greenlee - Desktop Support Specialist I
Service Desk
- Raymond Wilson - Service Desk Manager
- Misty Goering - Service Desk Support Specialist II
- Heather Fulton - Service Desk Support Specialist II
- Curt Stewart - Service Desk Support Specialist II
- Suzanna Sale - Customer Service Rep
- Deedra Davies - Call Center Rep
- Jocelynn Ashford - Call Center Rep
- Heather Gilbert - Call Center Rep
User Training and Support
- Amy Berryhill - Lead IT Consultant
- Tamara Gibson - Sr. IT Consultant
- Tina Green - Lead Instructional Technology Specialist
Meridian User Support
- Kaycee Crane - User Support Manager
- Tim Herlong - Network Analyst
- Richard Anderson - Network Specialist
- Gabrielle Jones - Network Specialist
- Matt Purvis - Network Specialist