Teresa McMurray - Director

User Services is the interface between the user and the technology. We provide quality training, support, and help that encompasses a complete spectrum of user backgrounds and skill levels. User Services is responsible for operation of the Service Desk, Campus Card Office, Desktop Services, and User Training and Support.

Staff

• Leah Donald - Campus Software Coordinator

Campus Card

• Lori Whites - Customer Service Rep
• Donna Buckelew - Campus Card and Auxiliary Services Manager

Desktop Services

• Steve Roberts - Desktop Support Specialist II
• Ronald Gatewood Jr. - Desktop Support Specialist II
• Ken Cook - Desktop Support Specialist II
• Caleb Jefferson - Desktop Support Specialist II
• John Craig - Desktop Support Specialist I
• Justin Head - Desktop Support Specialist I
• Bill Simmonds - Desktop Support Specialist I
• Andy Smith - Desktop Support Specialist I
• Marilyn Wilson - Desktop Support Specialist I
• Tony Garcia - Desktop Support Specialist I
• Kevin Burchfield - Desktop Support Specialist I
• Jordan Pineda - Desktop Support Specialist I
• James Mize - Desktop Support Specialist I

Service Desk

• Mike Hicks - Service Desk Manager
• Misty Goering - Service Desk Support Specialist II
• Heather Fulton - Service Desk Support Specialist II
• Curt Stewart - Service Desk Support Specialist I
• Nicole Garcia - Service Desk Support Specialist I
• Lanell Shields - Call Center Rep
• Bo Morgan - Call Center Rep
• Suzanna Sale - Call Center Rep
• Deedra Davies - Call Center Rep
• Trevor Corso - Call Center Rep

User Training and Support

• Amy Berryhill - Lead IT Consultant
• Tamara Gibson - Sr. IT Consultant
• Tina Green - Lead Instructional Technology Specialist

Meridian User Support

• Kaycee Crane - Senior User Support Specialist and Team Leader
• Richard Anderson - Network Specialist
• Tim Herlong - Network Analyst
• Gabrielle Jones - Network Specialist
• Matt Purvis - Network Specialist