Teresa McMurray - Director

User Services is the interface between the user and the technology. We provide quality training, support, and help that encompasses a complete spectrum of user backgrounds and skill levels. User Services is responsible for operation of the Service Desk, Campus Card Office, Desktop Services, and User Training and Support.

Staff

• Leah Donald - Campus Software Coordinator

Campus Card

• Anna-Marie Nickels - Campus Card Manager
• Lori Whites - Customer Service Rep

Desktop Services

• Ronald Gatewood Jr. - Desktop Services Manager
• Kevin Burchfield - Desktop Support Specialist II
• Tony Garcia - Desktop Support Specialist II
• Justin Head - Desktop Support Specialist II
• Caleb Jefferson - Desktop Support Specialist II
• John Craig - Desktop Support Specialist I
• Andy Smith - Desktop Support Specialist I
• Marilyn Wilson - Desktop Support Specialist I
• Chris Mize - Desktop Support Specialist I
• Bo Morgan - Desktop Support Specialist I
• Davie Jones - Desktop Support Specialist I

Service Desk

• Raymond Wilson - Service Desk Manager
• Misty Goering - Service Desk Support Specialist II
• Heather Fulton - Service Desk Support Specialist II
• Curt Stewart - Service Desk Support Specialist II
• Suzanna Sale - Service Desk Support Specialist I
• Deedra Davies - Call Center Rep
• Jocelynn Ashford - Call Center Rep
• Heather Gilbert - Customer Service Representative
• Amanda Harfst - Call Center Rep

User Training and Support

• Amy Berryhill - Lead IT Consultant
• Tamara Gibson - Sr. IT Consultant
• Tina Green - Lead Instructional Technology Specialist

Meridian User Support

• Kaycee Crane - User Support Manager
• Tim Herlong - Network Analyst
• Gabrielle Jones - Network Specialist
• Matt Purvis - Network Specialist