Teresa McMurray - Director

User Services is the interface between the user and the technology. We provide quality training, support, and help that encompasses a complete spectrum of user backgrounds and skill levels. User Services is responsible for operation of the Service Desk, Campus Card Office, Desktop Services, and User Training and Support.

Staff

• Leah Donald - Campus Software Coordinator

Campus Card

• Vacant - Campus Card Manager
• Jennifer Davis - Campus Card Representative

Desktop Services

• Ronald Gatewood Jr. - Desktop Services Manager
• Kevin Burchfield - Desktop Support Specialist II
• Justin Head - Desktop Support Specialist II
• Davie Jones - Desktop Support Specialist II
• Chris Mize - Desktop Support Specialist II
• Andy Smith - Desktop Support Specialist II
• Michael Boyles - Desktop Support Speciailst I
• John Craig - Desktop Support Specialist I
• Ric Ghettie - Desktop Support Specialist I
• Bryce Hall - Desktop Support Specialist I
• Ryan Harfst - Desktop Support Specialist I
• Daymond Knight - Desktop Support Specialist I
• David Roberts - Desktop Support Specialist I
• Marilyn Wilson - Desktop Support Specialist I
• Vacant - Desktop Support Specialist I

Service Desk

• Raymond Wilson - Service Desk Manager
• Heather Fulton - Service Desk Support Specialist II
• Misty Goering - Service Desk Support Specialist II
• Curt Stewart - Service Desk Support Specialist II
• Suzanna Sale - Service Desk Support Specialist I
• Heather Gilbert - Customer Service Representative
• Deedra Davies - Call Center Rep
• Kendell Davis - Call Center Rep
• Jacob Tanner - Call Center Rep
• Vacant - Call Center Rep

User Training and Support

• Amy Berryhill - Lead IT Consultant
• Tamara Gibson - Sr. IT Consultant
• Tina Green - Lead Instructional Technology Specialist

Meridian User Support

• Kaycee Crane - User Support Manager
• Tim Herlong - Network Analyst
• Gabrielle Jones - Network Specialist
• Matt Purvis - Network Specialist