Web Admin Common Questions

webspace admin

What is my username and password?

Your username and password is your NetID and NetPassword. If you change your NetPassword, your password on your virtual server changes as well. If you are unsure what your NetID is, please see: NetID and NetPassword Information

What OS is running?

Centos 8

What version of Apache is installed?

Each server is running Apache 2.4x in MPM mode.

What version of PHP is installed?

PHP 7.4

What version of MySQL is installed?

Mariadb version 10.3.28

What version of Perl is installed?

Each server is running Perl 5.x.

How much memory does my server have?

By default each server has 768MB of memory.

How much bandwidth can I use?

Bandwith is not limited.

How much disk space do I get?

By default each server has 3GB of disk space quota. This includes the OS, all logs, MySQL data and the website. If you would like to see how much space you are using, run the following command from the command line: 'df -h'. This command will show you how much space you have, and the percentage used. If you need an increase in disk space, please complete a request found here.

Do I have root access to my server?

No. Root access is not shared.

Is my server backed up?

Yes. Each server is backed up nightly. If you need a file restored, please complete a request here.

Can I install other software on my server?

Yes, but please bear in mind that maintenance of a software package is an ongoing responsibility. If you are installing a software package then you need to periodically check for patches and new versions and have a regular update schedule. The most frequent cause of web site defacements is unpatched software with known security vulnerabilities. If you are installing homegrown software consider who will fix it in a year, or two, when a flaw is discovered or some incompatibility with the latest version of server software causes it to not work. We cannot undertake to fix user installed software that stops working when we install a necessary server software update.

How do I manage users on my server?

Use the following forms to request that accounts be added or deleted:

Change of ownership/webmaster for a department based website

Change of ownership/webmaster for a student organizational website

Will my old website URL work if I received a new domain?

Yes. If you had to get a new domain because of moving to the new environment, the old URL will get redirected to the new URL. For example: www.msstate.edu/dept/its/ would redirect to www.its.msstate.edu/. Such redirects will be removed at some point in the future.

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Article ID: 1424

Created

Mon 8/13/18 4:03 PM

Modified

Tue 10/12/21 9:33 AM

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