Contact the Help Desk:

By Phone or Email

Call the Help Desk at 662.325.0631 or 888.398.6394 from 7:30 a.m. to 5:00 p.m., Monday through Friday.

Email: helpdesk@msstate.edu

In Person

Stop by 108 Allen Hall from 8:00 a.m. to 5:00 p.m, Monday through Friday.

NetID:

First Name:

Last Name:

Phone Number:

E-mail address:

MSU Status: Student Faculty Staff
Retiree Other

Department:

Operating System:

Location of Problem: Home Work
Residence Hall

Type of Problem:

Describe your problem in detail including the wording of error messages:

SUPPORT/TRAINING

Internet/Network

Campus Network

Campus Backbone

Connecting to the Internet

Wireless
- iPod Touch and iPhone msu1x Wireless Configuration (PDF)
- Windows XP and Mac OS-X Wireless Configuration (PDF)
- Windows Vista Wireless Configuration (PDF)
- Windows 7 Wireless Configuration (PDF)
- Wireless Map (PDF)
Cisco VPN (PDF)

Drive Mapping

Mapping a Drive (PDF)
P:Drive Access and Mapping (Windows)(PDF)
P:Drive Access and Mapping (Mac)(PDF)

PROX Reader Card (Door Locks)

PROX Reader Card Operation (PDF)

Support/Training