Frequent myCourses Problems

Adding, Opening, and Grouping Courses

If your course is not showing up on your myCourses Dashboard, be sure that you have marked the course in Banner. If it still does not show up 24 hours after marking the course, contact ITS help desk at helpdesk@msstate.edu or 662-325-0631.

For information on how to mark a course in Banner, please see the handout “Marking/Combining Sections in Banner” at http://www.its.msstate.edu/support/documentation/mycourses/.

For information on how to combine courses together within Banner, please see the handout “Marking/Combining Sections in Banner” at http://www.its.msstate.edu/support/documentation/mycourses/ beginning on page 4.

For information on how to open a course early, please see the handout “Changing Available Course Date” at http://www.its.msstate.edu/files/Change_Available_Course_Date.pdf.

To request an external or developmental course, please go to the “Request a New External or Developmental Course” page under “Getting Started” at http://www.its.msstate.edu/support/documentation/mycourses/.


Assessments

Sometimes a due date has passed for a test, and an instructor wants to reopen the test for only certain students. There are two ways to do this, depending on if you have already used Adaptive Release in your test.

Option 1: Always use this simpler option unless you have already used Adaptive Release in your exam.

  1. Go to the exam and click on the chevron right of the title.
  2. Select “Edit the Test Options” from the drop-down menu.
  3. Scroll down to “Test Availability Exceptions” and click “Add User or Group.”
  4. Scroll down to “Test Availability Exceptions” and click “Add User or Group.”
  5. Check the box next to the User ID and name of the student for whom you want to reopen the test.
  6. Click “Submit.”
  7. Back under “Test Availability Exceptions,” you will see listed the student that you selected.
  8. Select the new dates for the test under “Availability.” The due date will change and the test will be reopened for the student that you selected. The test will remain closed for the rest of the class.
  9. Click “Submit.”

Option 2: Use this option only if you have already used an Adaptive Release rule.

  1. Go to the exam you wish to reopen and click on the chevron to the right of the title.
  2. Click on “Adaptive Release”.
  3. Choose date to release the test to user under “Date” heading.
  4. Under “Membership” heading enter the netID(s) of the student(s) re-taking the test or browse the class roster to add them.
  5. Choose correct grade center column and score under “Grade” heading.
  6. Click “Submit”.

For more information on Uploading a test from Response, please see “Using the Publish Wizard” on page 3 at http://www.respondus.com/downloads/RespondusQuickStartGuide.pdf.

Sometimes a student with a disability requires an accommodation for extended time. If you are giving a timed exam through myCourses, you will need to extend the exam time for the student with the accommodation. To do this:

  1. Go to the exam and click on the chevron right of the title.
  2. Select “Edit the Test Options” from the drop-down menu.
  3. Scroll down to “Test Availability Exceptions” and click “Add User or Group.”
  4. Check the box next to the name of the student for whom you want to extend the time. You may select more than one student if you have multiple students requiring extended time.
  5. Click “Submit.”
  6. Back under “Test Availability Exceptions,” you will see listed the student that you selected.
  7. Add the new time for the test to the “Timer” box. The previously selected time will still apply to the rest of the class. Other settings will remain the same.
  8. Click “Submit.”

Gradebook

For information on how to export a gradebook into an Excel file, please see the handout “Gradebook: Downloading Gradebook in MyCourses to Spreadsheet” at http://www.its.msstate.edu/files/Gradebook_%20Download%20to%20Spreadsheet.pdf.

For information on how to create columns in the gradebook, please see the handout “Gradebook: Creating a Grade Book Column” at http://www.its.msstate.edu/files/Gradebook_Creating%20a%20Gradebook%20Column.pdf.

  1. Go to the “Full Grade Center” in your course.
  2. Click on the “Work Offline” button on the top right of the screen.
  3. Click “Upload”.
  4. Attach grade file.
  5. Click “Submit”.

Users

For information on how to add a teaching assistant, please see the handout “Adding a Teaching Assistant” at http://www.its.msstate.edu/files/Adding_a_Teaching_Assistant.pdf.

You can create formal groups of students to collaborate on work, and create these groups one at a time or in sets. You can manually select group members or allow students to self-enroll. Each group has its homepage with links to tools to help students collaborate. Only you and group members can access the group tools.

There are two group creation options:

  • Create a single group
  • Create a group set

Access groups using the default “Tools” link on the course menu. On the “Tools” page, click “Groups.”

About Group Enrollment Methods

Manual Enroll allows you to assign each student in your course to a group. Manual enrollment is available for both single groups and group sets.

Random Enroll is available for group sets only. It automatically distributes membership into groups based on a designated number of students per group or the designated number of groups. Random distribution applies only to students who are currently enrolled in your course. You can enroll additional students manually.

Self-Enroll allows students to add themselves to a group using a sign-up sheet. Self-enrollment is an option available for both single groups and group sets. Students cannot un-enroll themselves from groups.

How to Create a Single Group

  1. Access the Groups listing page and point to “Create” on the action bar.
  2. On the drop-down menu under “Single Group,” click “Self-Enroll” or “Manual Enroll.”
  3. On the “Create Group” page, type a name and optional description. Make the group visible to students.
  4. Select the check boxes for each of the course tools you want to make available to the group.
  5. Click the “Grade” option and type “Points possible” for Blogs, Journals, and Wikis if you want to grade student submissions. If you allow grading, you will have grading notification options and the option to upload a rubric.
  6. elect the check box for “Allow Personalization” if you want to allow students to add personal modules to the group homepage. Only the group member who added the modules can view them.
  7. Optionally, select the check box to create a smart view for this group.
  8. For self-enroll Sign-up Options, type a name and provide instructions. Type the Maximum Number of Members. Select any other options you want to include.
    -OR-
    For the manual enroll Membership section, search for and select students from the “Add Users” pop-up window.
    Your selected group members appear in the bottom area with a number showing the total count. Click the “Show List” function, represented by a full square, to open the Add Users area to view your selections. To remove a user, click the X.
  9. Click “Submit.” The newly created group appears on the “Groups” listing page.

How to Create a Group Set

  1. Access the “Groups” listing page and point to “Create” on the action bar.
  2. For Group Set, click “Self-Enroll,” “Manual Enroll,” or “Random Enroll.”

    Follow the same steps for creating a single group. Then, depending on the enrollment option you choose:
    • For self-enroll Sign-up options, type a name and instructions. Type the Maximum Number of Members. Select any other options you want to include.
      -OR-
    • For random enroll Membership section, type the Number of Students per Group to create or the Number of Groups. Select an option to determine how to enroll any remaining members in the groups.
      -OR-
    • For the manual enroll Group Set Options section, type the Number of Groups to create. On the next page, click “Add Users” for each group to make your selections.


    Your selected group members appear in the bottom area with a number showing the total count. Click the “Show List” function, represented by a full square, to open the “Add Users” area to view your selections. When you open the area, the square icon collapses. To remove a user, click the X.


Content

  1. Click on the contextual menu located under the chevron to the right of the title.
  2. Click on “Edit”
  3. Under “Availability” click “Make Assignment Available”.
  4. Click “Submit”
  1. Be sure that you have added a “Content Area” to store the course content.
  2. To create a “Content Area”, click on the plus sign on the menu in the top left corner of the course.
  3. Click on “Content Area”.
  4. Name Content Folder and Make Available to Users.
  5. Click “Submit”
  6. To add content to a “Content Area”, access content area and click on “Build Content” at the top of the screen.
  7. From here you can add files, videos, web links, and other information for the class.

For more information on adding content, please see the handout “Intro to MyCourses” at http://www.its.msstate.edu/files/mycourses_intro.pdf under the heading “Adding Content” on page 16.

For information on how to copy a course, please see the handout “Copy Course Content from One Course to Another” at http://www.its.msstate.edu/files/myCourses_Course_Copy.pdf.


Personalization and Management

For information on how to turn off email notifications from myCourses, please see the handout “Editing Notification Settings” at http://www.its.msstate.edu/files/Editing%20Notification%20Settings.pdf.

Sometimes an instructor will want to use a tool, but it is not available. For information on how to make a tool available, please see the handout “Adding and Removing Tool Availability from myCourses” at http://www.its.msstate.edu/files/Adding%20and%20Removing%20Tool%20Availability%20for%20a%20Course.pdf.

You can change your external email address used in myCourses. To do this:

  1. Go to Settings under the Global Navigation Menu.
  2. Click on “Personal Information”
  3. Click on “Edit Personal Information”
  4. Under “Personal Information” type in the email that you prefer.
  5. Click “Submit”
  1. Go to the main myCourses webpage at mycourses.msstate.edu.
  2. At the “Course List” move your mouse to the top right corner until a gear appears, and click on the gear.
  3. The page that will open is titled “Personalize: Course List.”
  4. Under the section “Edit Course List,” you will see a list of all of your courses, as well as several attributes including Course Name, Instructor, and Course ID. For each attribute and course that you want to appear in your course list, check the box. For each attribute and course that you do not want to see, uncheck the box. There is also a “Select All/Unselect All” option to the left. Uncheck this box for each course that you do not want to see in your course list.
  5. Click “Submit.”

If you want students to access the course calendar from your course, you can add a link to the course menu for one-click access to the tool. You can also customize the name of the link.

  1. Point to the plus sign above the course menu. The Add Menu Item drop-down list appears.
  2. Select “Tool Link.”
  3. Type a Name for the link.
  4. From the Type drop-down list, select “Calendar.”
  5. Select the “Available to Users” check box.