• Adobe Products
• Express Products Lists (EPLs)
• Help Desk
• Microsoft Products
• MSCI/ESRI/ERDAS Products
• Symantec AntiVirus
• Software

Where should I purchase Adobe products?

Go to Software/Downloads page and click on the Quotes and Ordering Information for Departmental Purchases.

What are the EPLs?

The Express Products Lists (EPLs) are lists of products that can be purchased at a reduced cost for educational entities. Companies such as Microsoft, Lotus and Apple worked with ITS Jackson to create a contract on behalf of Mississippi educational entities. You can learn more about the EPL at http://www.its.state.ms.us/its/itsweb.nsf/EPLs/1?OpenDocument.

When should I purchase software off the Express Products Lists (EPLs)?

The EPLs provide Mississippi State University the highest price discounts. Microsoft, Lotus and Apple products are listed on the EPLs.

What products can be picked up at the Help Desk at no cost?

A product list can be found at http://www.its.msstate.edu/Services/Software. From this site you can register for the product. After registering you can pick up the media at the Help Desk located at 108 Allen Hall. You have 5 business days to install and return the software and not incur a $20.00 late charge.

Where should I purchase Microsoft products?

Go to the Software/Downloads page and click on the Quotes and Ordering Information for Departmental Purchases . If you do not see the product that you need, contact Matt Lauer.

Contact Information for ASAP Inc.
Matt Lauer
ASAP Software
Government Sales Specialist
State/Local LA & Local/Edu MS
ASAP Software, Inc.
mlauer@asap.com
1-800-883-8443

How can I get ESRI and/or ERDAS products that are included in the MSCI program installed on my machine?

Go to the Software/Downloads page and scroll down to the GIS product title you wish to install. Fill out and submit the form. ITS will send you an email to schedule a time for you to pick up the media at the ITS Help Desk.

What software is installed on the machines in Computer Commons Lab and Butler Computer Lab?

Visit http://www.its.msstate.edu/Information/OpenLabs/softwarelabs.php

General Questions

  What is a site license?

  A provision for purchasing an unlimited number of licenses at a discount. Most require yearly renewal fees. One set of the media is duplicated and distributed. Each license requires accurate record keeping and/or reporting. Consequently, every copy and every installation must be registered by completing the Request Form on the ITS Licenses Page.

  What is a volume purchase?

  A discount based on the volume purchased -  the higher the volume, the lower the per-unit cost.

  What constitutes illegal copying of software?

  One license is meant for one machine. Copying the contents of a diskette or other media onto more that one computer without specific permission is illegal. The same is true for copying the contents of a diskette or CD to another diskette or CD.

  What is a copyright?

  A legal way of protecting intellectual property. Copyright law, which governs the use of software, is very straightforward; it is illegal to copy a piece of software for any reason other than as a backup unless expressly permitted by the copyright holder. Copyright infringement is a crime and is punishable by fines and/or imprisonment.

  What about software that comes preloaded on a new machine?

  If I own version 2.0 of a product and upgrade to version 3.0, do I have two licenses?

  No, you have only one license. Upgrading does not create a second license. However, if you own a license for version 2.0 and purchase a license for version 3.0, you own two separate licenses.

  What do I need to prove my software is legal?

  You should keep the original license card, if possible, and keep a photocopy of the completed registration card. Other items such as the End User License Agreement, the original user's manual, original media, purchase order, and sales receipt serve as proof of purchase.

  How do I get update codes for SPSS and SAS when I receive the message "license has expired?"

  You will submit the completed Software Request Form on the ITS Licenses Page . Check the Update Codes only button. You will receive the update codes via email.