User Services
User Services is the interface between the user and the technology. We provide
quality training, support and help that encompasses a complete spectrum of user
backgrounds and skill levels. User Services is responsible for operation of the
Help Desk, Desktop Services and User Training and Support.
STAFF - User Services
Desktop Services White Team
Mike Hicks, Lead IT Consultant & Team Ldr
Ken Cook, Sr. IT Consultant
John M. Craig, IT Consultant
Misty Goering, IT Consultant
Andy Smith, IT Consultant
Marilyn Wilson, IT Consultant
Desktop Services Maroon Team
Teresa McMurray, Lead IT Consultant & Team Ldr
Dean Bateman, Sr. IT Consultant
Steve Canfield, Sr. IT Consultant
Steve Roberts, IT Consultant
Scott Coltharp, IT Consultant
Deshundra Thomas, IT Consultant
Jonathan Edward Canfield, IT Consultant
Keith Miles, IT Consultant
Help Desk
Steve Parrott, Associate Director
Missy Fielder, IT Consultant
Nathan Rose, IT Consultant
John Baugh Jr., IT Consultant
Blake McMullan, IT Consultant
Linda D. Westmoreland, Customer Service Rep
Lori Whites, Customer Service Rep
Donna Buckelew, Campus Card Manager
Rosie McKinney, Call Center Rep
Kathy Frazier, Call Center Rep
Lanell Shields, Call Center Rep
Carol L. Jensen, Computer Site Supervisor
User Training and Support
Jason Tiffin, Sr. Web Developer & Team Ldr
Amy H. Berryhill, Lead IT Consultant
Harriet F. Foley, Sr. IT Consultant
Tamara Gibson, Sr. IT Consultant
Joey William Womack Jr., Web Developer
Cesar Ariel Zamora, Sr. IT Consultant
Quan Thien Chung, IT Consultant
David Lee Fulton, IT Consultant
Nash Mixon, IT Consultant
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