ITS Services Factsheets

All of the ITS forms and applications are provided in PDF format. Viewing requires Adobe Acrobat Reader. If Adobe Acrobat Reader is not installed on your computer, please visit the Adobe Acrobat Reader's Download Page. For information about Acrobat Section 508 accessibility solutions visit the Adobe and accessibility page.

NetPassword Management (2,476 KB)

All Mississippi State University faculty, staff and students have an electronic network identifier, the NetID. The NetID is a unique identifier for accessing a variety of information technology resources.This document provides step-by-step instructions on how to self-manage your NetID.

Student NetID and NetPassword Management (267 KB)

During the MSU Orientation Sessions only, students registered for Orientation have additional options for NetID and NetPassword Self-Management.

Upgrading GroupWise Mailbox Names (110 KB)

GroupWise mailbox names may or may not match official information about a person in Administrative Banner. Applying standardization in naming conventions helps MSU reach the goal of Synchronized Sign-On.

Synchronized Sign-On for Novell (170 KB)

Information Technology Services is implementing Synchronized Sign-On for Novell users. After your computer has been updated and serviced by ITS-User Services, you will have synchronized sign-on capabilities to Novell.

Lab Printing Procedures (82.5 KB)

Users of the Library Computer Commons, Butler Hall open computing lab and residence hall computing labs are charged for any printing that they do while in one of these labs. This factsheet provides step-by-step instructions on viewing your printing activity via MyBanner.

Lab Authenitication Procedures (73 KB)

The university authenticates users in the open computer labs. Anyone using a computer in the open labs in the Library, Butler Hall, and campus residence halls is required to log in using a personal NetID and NetPassword.

Logging into Banner (110 KB)

Faculty, staff and students can access their personal employee and student information from MyBanner or Administrative Banner.

Determining your MSU NetID (109 KB)

All Mississippi State University faculty, staff and students have an electronic network identifier, the NetID. The NetID is a unique identifier for accessing a variety of information technology resources.This document provides step-by-step instructions on determining your NetID.

 

Top 10 "To Do's Before Calling the Help Desk (338 KB)

Review these top 10 "to do's" checklist before calling the Help Desk. You may be amazed at the results.

Help Us-Help You (398 KB)

Learn what information is needed when calling the Help Desk. By having this information on hand at the time of the call, your problem can be resolved much quicker.

Stay Informed with ITS - Info and Alert listservs (213 KB)

Have all the important and urgent information sent directly to your computer in a timely manner. Learn how to subscribe to two listservs that have been designed to keep you informed.

Importing Student Rosters into Microsoft Excel (384 KB)

Using Banner Web to import class rosters into Microsoft Excel just takes a few steps and can be an excellent time saver for any faculty member.